TERRAGENE considers your privacy and the protection of your information to be extremely important. For this reason, you want to ensure that it is collected and maintained in a reliable medium. In this sense, it is our company’s policy to comply with all current privacy and data protection laws.

Personal information:

By accepting the use and privacy policies of this website, you agree to Terragene collecting and using certain information as described in this section. TERRAGENE may collect personal information about you, including but not limited to:

Usage Information: TERRAGENE may collect information about website usage that is voluntarily recorded, such as the features and functionalities accessed, the frequency and duration of use, and any errors encountered during use.

Personal Information: TERRAGENE may collect certain personal information provided by you, such as your name, email address, Internet Protocol (IP) address and contact information, if you provide it voluntarily.”

Consent and opt-out: By using the website, you expressly consent to the collection and use of the above information as described in this clause. If you do not agree with these conditions, you must refrain from using the website.

Cookies and similar technologies: To provide you with a better service on our websites, we and our service providers use cookies to collect your personal data when you browse. When you visit our website for the first time, you can learn more about the types of cookies we use and the choices you can make about them.

Use of information:

● Improve the website and Products in order to offer you a better user experience;
● Provide information about Terragene products, services and operations;
● Respond to any questions, concerns, queries and/or concerns you may have raised;
● To contact you regarding the services or products you receive from us and any changes to them;
● To contact you, both by Terragene and through any of the companies in the economic group, for the purpose of informing about new products and promotional offers. You can always unsubscribe or opt-out of receiving these communications at any time, and instructions for doing so will be included in each message you receive.

We do not sell, rent, or share your personal information with third parties for marketing purposes, except as necessary to operate our business or when we are legally required to do so. We may share your personal information with trusted service providers who assist us in operating our business, such as payment processors, web hosting service providers, and data analytics companies.

TERRAGENE will treat and process such personal information in accordance with its Privacy Policy.

Likewise, TERRAGENE may aggregate and anonymize the collected information to generate statistical and analytical insights. This data may be used for research, marketing or any other lawful purpose, but will not contain personally identifiable information.

Cases in which TERRAGENE may share your personal data:

● TERRAGENE may engage third party service providers to assist in collecting and processing information on its behalf. These service providers will be subject to corresponding confidentiality and data protection obligations.
● TERRAGENE may disclose collected information in response to legal requirements, such as a court order or government request, or to protect its rights, property or safety, as permitted by law.
● TERRAGENE may share your personal information with third parties in connection with the sale, purchase, merger, reorganization, liquidation or dissolution of Terragene or a business unit, or in similar circumstances. If any of these situations occur, we will take appropriate measures to protect your personal information.
● TERRAGENE may share your information with your permission or if you request it.

Data storage location:

All data stored through the website will be managed in accordance with strict security and confidentiality policies. In cases where the data is handled by third parties, TERRAGENE ensures that they respect the confidentiality of said information.
implement appropriate cybersecurity measures and systems and use all reasonable efforts to maintain the cybersecurity of the website.

Generally, your personal information will be stored in Terragene databases or in databases maintained by our service providers that meet appropriate security standards.

Although we take security measures to help us protect your personal information from unauthorized disclosure, misuse or alteration, as with all networks connected to the Internet, we cannot guarantee the security of information transmitted over the Internet and do not We assume no liability for any breach of security beyond our reasonable control.

Data retention time:

We only retain your information for as long as reasonably necessary for the purposes set out in this Privacy Notice and to comply with our legal obligations. We have internal rules that establish how long we retain information.

Your rights:

Right to Information: Any person may request information from the control body regarding the existence of files, registries, bases or personal data banks, their purposes and the identity of those responsible.
Right of Access: You can ask TERRAGENE to confirm whether it is processing your personal data and, if so, access that information, including the purposes of the processing, the categories of data processed, the recipients, the retention period, your privacy rights. rectification, deletion and limitation of processing, as well as your right to file a claim and the source of your data, and whether it is used to make automated decisions.
Right to Rectification, Update or Deletion: You have the right to request that your inaccurate personal data be rectified, updated or deleted.
Right not to provide sensitive data: Sensitive data are those that reveal your racial and ethnic origin, political opinions, religious, philosophical or moral convictions, union membership and information regarding your health or sexual life. This is especially protected personal data, which is why no one can force you to provide it.
Right to File a Complaint: If you have any problem with the processing of your data, you can file a complaint with the competent data protection authority. We are committed to addressing and resolving any concerns you may have.

Contact:

If you have any questions about this Policy, a Specific Privacy Statement, or our use of your personal information, or if you believe that TERRAGENE has misused any of your or third-party intellectual property, you may contact TERRAGENE Regulatory Compliance Department by sending an email to [email protected].

If you are not satisfied with our response or believe that our processing does not comply with data protection law, you can lodge a complaint with the data protection regulator in your country.

Changes to this Policy and our Privacy Statements:

Changes to this Privacy Policy will be posted on this web page, along with information about any material changes. TERRAGENE reserves the right to update or modify this Policy and the Specific Privacy Statements at any time and without prior notice. Modifications will apply only to personal information we collect after publication.

This Policy was last reviewed on May 30th 2024